Parent Portal Guide

• Log into the Parent Portal
  1. Go to register.mounthermon.org
  2. Sign into your existing account with your email and password
  3. On the dashboard, click, "View Itineraries"
     
  4. Select your itinerary and then your child's name.

  Once you are in the Parent Portal, this is where we'll be able to take care of those last minute details!

• Complete the Health & Shot Record

  Now that you're in your itinerary...

  1. Click on the Health Form Icon
     
  2. Fill out each page then press the "continue" button
  3. Complete the form with your electronic autograph (electronically signing your name)
• Request a Roommate for your Camper's Cabin

  Is there someone your camper wants to create lifelong memories with this week? We've got you covered!

  Roommate Policy: There is a maximum limit of 3 cabin mates that can be requested to be grouped in a cabin. There are instances where a camper who requests a cabin mate is already linked with someone you may not know. This is still considered a group of three. Your camper will be unable to request or accept any additional cabin mate requests. If your camper has more than three friends in their desired group, we suggest the campers divide into small groups of two or three, so no one is left out!

  Follow these directions and let the memories begin!

  1. Click on the Stay With a Friend Icon
     
  2. Enter the friend's name, their parent's email, and watch for them to approve your request!

   

  You're all set! Make sure you have confirmed your roommate no later than 1 month prior to camp.

  Nervous about not having a roommate request? Don't be. There are so many amazing people that will be in your camper's cabin this week, they'll make friends quick and fast!

• Put Money on Your Camper's Account
  1. Select "Store Account"
     
  2. Add how much you would like to add and if you would like to donate the balance.
     
  3. We suggest putting $15-$25 on your camper's account so they will have access to money to buy snacks and souveniers!
      

  If they run out of money during the week— no problem! Use this same portal to put money into your camper's account remotely. 

• Make Additional Payments

  Making a payment on your camper's week is easy. No worries, it's simple.

  1. Click on "make a payment" and follow the prompts.
     
• Payment Policies
  • Deposits: A non-refundable/non-transferable deposit will be required to complete your registration. Please have a payment method ready to go during the registration process. We accept Visa, MasterCard, or an Electronic Check. Deposits are $150 per child.
  • 50% Balance Due 90 Days Out: 50% of your total registration cost will be due 90 days before the start date of your week of camp. On this day, your account will automatically be charged and is non-refundable.
  • Total Balance Due 30 Days Out: The total remaining balance will be due 30 days before the start date of your week of camp. On this day, your account will automatically be charged the remainder of your balance and is non-refundable.
  • Cancellations and Changes: Non-refundable Deposit: Regardless of when you cancel, the initial deposit is non-refundable. Up to 90 Days Before Arrival: Except for the non-refundable deposit, there are no penalties for cancellations made up to 90 days prior to your arrival date
    • For cancellations made within the 90 days leading up to your arrival date, 50% of your total registration cost is non-refundable.
    • For cancellations made within the 30 days leading up to your arrival date, 100% of your total registration cost is non-refundable.
  • Transfer Fees In the event that you decide to change the week in which your child is attending camp, there will be a transfer fee of $50.

  We understand that unforeseen circumstances can arise. While we always aim for flexibility, these policies help us ensure proper preparations for our camp attendees. We appreciate your understanding and encourage you to be sure of your attendance dates.

Before Getting to Camp

• Packing List

  Please mark all items, including luggage, with camper's first and last name

  • Bible, notebook, and pen
  • Warm, comfortable sleeping bag or bedding, pillow and pajamas
  • Warm sweatshirt or sweater—nights and mornings are cold
  • Modest bathing suit, beach towel and sunscreen!! (You will be asked to wear a shirt over your swimsuit if it is deemed immodest)
  • Bath towel, washcloth and toiletry items (i.e. hair care products, toothbrush, toothpaste, deodorant, etc.)
  • Laundry bag
  • Flashlight
  • Outdoor type clothes—old clothes are just right for camping (jeans and t-shirts)
  • Water Bottle

  OPTIONAL ITEMS

  • Camera
  • Musical instrument
  • Crazy costume-like clothes, or dark-colored warm clothes for programmed activities.
  • Spending money for extras, such as the bookstore, crafts, soda fountain, or Ponderosa Lodge clothing. About $20–$40 is usually sufficient. Campers keep their own money and are responsible for it.
  
  

  
  

  PLEASE DO NOT BRING
  

  • Do NOT bring cell phones or iPods. Really, please don’t bring these… you’re only at camp for a week.
  • Do NOT bring weapons, firearms, drugs, alcohol or tobacco or nicotine products. If you bring any of these items we will lock them up for the duration of camp.
• Roommate Policy

  There is a maximum limit of 3 cabin mates that can be requested to be grouped in a cabin. There are instances where a camper who requests a cabin mate is already linked with someone you may not know. This is still considered a group of three. Your camper will be unable to request or accept any additional cabin mate requests. If your camper has more than three friends in their desired group, we suggest the campers divide into small groups of two or three, so no one is left out!

• Medical Dietary Issues

  Please note that food at Ponderosa is served buffet style. The food will be marked with gluten free, dairy free, or vegetarian options.

  If you have any food allergies or sensitivities, please note that when filling out the medical form for your child. Any notes you enter will be automatically sent to our dining staff. If you have any further questions feel free to call 888-642-2677

• Arrival & Departure

  Arrival

  Please plan to arrive at Ponderosa between 4:00pm and 6:00pm on Sunday afternoon. Please contact us if you're arriving earlier than that time, since camp and registration will not be open until 4:00pm. Also, if possible, please do not arrive late otherwise you will miss the kick-off to the week.

  Departure

  Each camp will conclude following a closing program on Saturday. Parents are highly encouraged to attend this gathering to catch a glimpse of the week and conclusion of camp. This meeting runs from 10:15am until 11:00am and includes songs, team results and the highlight video from the week. Camp is officially over at 11:00am. There will be no noon meal served at camp on Saturday. Please pick your camper up promptly at 11:00am.

During the Week

• Send Mail

  Everybody Likes Mail — Especially at camp! If you would like to guarantee that your camper will get all of their mail from you, bring it with you on Opening Day, labeled with the camper's name and the day you would like it delivered and hand it to our Admin Lead.

  Sending Mail USPS:
  Camper Name
  c/o Ponderosa Lodge
  PO Box 413
  Mount Hermon, CA 95041

  If you send mail, we suggest mailing it on Monday or Tuesday of your camper's week. Late arriving mail will be returned to sender.

  SPECIAL NOTE ON PARCELS TO CAMPERS
  Packages are allowed at Ponderosa, but we do encourage keeping them simple in order to keep the tone positive for campers who won't be receiving packages.

  Due to food allergies, we are asking parents to minimize or eliminate food in packages at camp this year. Consider adding money to your store card if you are wanting your child to have snacks.

• Check Out the Photos Online!

  See the week as it progresses!

  Photographers usually have time to upload the day's pictures each evening. 

  Something to take note of: there are no cell phones allowed at camp. So, if your camper would like to take their own pictures, they will need to bring an actual camera to make that happen. 

  Ponderosa Lodge Photos