Parent Portal Guide

Roommate Requests, Forms, Payments, & more!

• Log into the Parent Portal
  1. Go to register.mounthermon.org
  2. Sign into your existing account with your email and password
  3. On the dashboard, click, "View Itineraries"
     
  4. Select your itinerary and then your child's name.

  Once you are in the Parent Portal, this is where we'll be able to take care of those last minute details!

• Complete the Health & Shot Record

  Now that you're in your itinerary...

  1. Click on the Health Form Icon
     
  2. Fill out each page then press the "continue" button
  3. Complete the form with your electronic autograph (electronically signing your name)
• Request a Roommate for your Camper's Cabin

  Is there someone your camper wants to create lifelong memories with this week? We've got you covered!

  Roommate Policy: There is a maximum limit of 3 cabin mates that can be requested to be grouped in a cabin. There are instances where a camper who requests a cabin mate is already linked with someone you may not know. This is still considered a group of three. Your camper will be unable to request or accept any additional cabin mate requests. If your camper has more than three friends in their desired group, we suggest the campers divide into small groups of two or three, so no one is left out!

  Follow these directions and let the memories begin!

  1. Click on the Stay With a Friend Icon
     
  2. Enter the friend's name, their parent's email, and watch for them to approve your request!

   

  You're all set! Make sure you have confirmed your roommate no later than 1 month prior to camp.

  Nervous about not having a roommate request? Don't be. There are so many amazing people that will be in your camper's cabin this week, they'll make friends quick and fast!

• Put Money on Your Camper's Account
  1. Select "Store Account"
     
  2. Add how much you would like to add and if you would like to donate the balance.
     
  3. We suggest putting $15-$25 on your camper's account so they will have access to money to buy snacks and souveniers!
      

  If they run out of money during the week— no problem! Use this same portal to put money into your camper's account remotely. 

• Make Additional Payments

  Making a payment on your camper's week is easy. No worries, it's simple.

  1. Click on "make a payment" and follow the prompts.
     
• Payment Policies
  • Deposits: A non-refundable/non-transferable deposit will be required to complete your registration. Please have a payment method ready to go during the registration process. We accept Visa, MasterCard, or an Electronic Check. Deposits are $150 per child.
  • 50% Balance Due 90 Days Out: 50% of your total registration cost will be due 90 days before the start date of your week of camp. On this day, your account will automatically be charged and is non-refundable.
  • Total Balance Due 30 Days Out: The total remaining balance will be due 30 days before the start date of your week of camp. On this day, your account will automatically be charged the remainder of your balance and is non-refundable.
  • Cancellations and Changes: Non-refundable Deposit: Regardless of when you cancel, the initial deposit is non-refundable. Up to 90 Days Before Arrival: Except for the non-refundable deposit, there are no penalties for cancellations made up to 90 days prior to your arrival date
    • For cancellations made within the 90 days leading up to your arrival date, 50% of your total registration cost is non-refundable.
    • For cancellations made within the 30 days leading up to your arrival date, 100% of your total registration cost is non-refundable.
  • Transfer Fees In the event that you decide to change the week in which your child is attending camp, there will be a transfer fee of $50.

  We understand that unforeseen circumstances can arise. While we always aim for flexibility, these policies help us ensure proper preparations for our camp attendees. We appreciate your understanding and encourage you to be sure of your attendance dates.

Before Getting to Camp

• Packing List

  Please mark all items, including luggage, with the camper’s last name and initial to aid in identification in event of loss.

  • Warm sleeping bag (or 2 blankets) and pillow
  • Outdoor-type clothes—old clothes are just right for camping (jeans and T-shirts)
  • Warm sweatshirt or sweater—nights and mornings are cold
  • Pajamas
  • Two pairs of comfortable, sturdy shoes—flip-flops/thongs okay for shower/pool/beach use only
  • Include one OLD pair of “tennis shoes”
  • A daily change of underwear and socks
  • Two or three towels, washcloth, soap, toothbrush, toothpaste, comb/brush
  • Sunblock and swimsuit (girls bring a one-piece) and a towel for the pool/beach
  • Flashlight with extra batteries
  • Writing materials for letters & notes
  • Bible
  • Camera (batteries, film or memory card)
  • Kleenex—small size
  • Laundry bag
  • Personal water bottle

  PLEASE DO NOT BRING
  Cellular phones, iPods/radio/CD player, electronic games, playing cards, comics, fireworks, hunting knife, bows, firearms, pagers, phone cards, animals, or sports equipment, unless cleared with the Director.  

  
  
• Medication

  Important Notice:

  Please note that our Health Services Staff are to receive all medications, vitamins, and over-the-counter drugs in their original prescription bottles and or manufactures packaging, at the time of check-in. No unlabeled medication, supplements or vitamins will be accepted and dosed per California Public Health Department. 

• Roommate Policy

  There is a maximum limit of 3 cabin mates that can be requested to be grouped in a cabin. There are instances where a camper who requests a cabin mate is already linked with someone you may not know. This is still considered a group of three. Your camper will be unable to request or accept any additional cabin mate requests. If your camper has more than three friends in their desired group, we suggest the campers divide into small groups of two or three, so no one is left out!

• Drop Off & Pick Up

  Drop Off

  Camp starts Sunday of your selected week with check-in between 3–4:00 PM at Redwood Camp. If you know that you will be late to registration, please call the front desk (831.335.4466) so that your camper's spot will not be released to the waitlist. Cabin orientation begins immediately. Put this address in your GPS:

  6496 East Zayante Road, Felton, CA 95018

  When you turn into Redwood, you will be greeted by staff and encouraged to drive slowly as you make your way into camp.

  Pick Up

  All camps will conclude on Saturday following our Victory Circle celebration which begins at 9:00am concluding by 9:40am. Parents are invited to attend the final Victory Circle time (9am) for a glimpse of your child’s week at camp. It is essential that campers be picked up promptly by 9:40am on Saturday.

While Your Camper Is Away

• Send Mail

  SPECIAL NOTE ON PARCELS TO CAMPERS
  We are now asking parents to no longer drop off or send any parcels or packages for your student at camp this year. We also ask that you no longer send additional food items in your students luggage to camp. This is due to several reasons: the camp provides a balanced diet, including desserts, each day for the entire week. In addition, there is a daily scheduled snack bar time for children to purchase a drink, candy and/or ice cream. The third and most important reason is the increase in the variety and range of allergies that children enter our camp community with, creating increased concern for unintended allergic reactions.
  

  Birthdays can still be honored with arrangements made ahead of time with the RWC Administrative Lead.

  Thank you for complying with this request to help keep Redwood Camp safe and caring for all students.

  Everybody Likes Mail — Especially at camp! When sending letters to your camper, make sure to focus on the fun and interesting things that are happening at camp, rather than lots of reminders or news from home. (That will help a lot with homesickness!) If you would like to guarantee that your camper will get all of their mail from you, bring it with you on Opening Day, labeled with the camper's name and the day you would like it delivered and hand it to our Admin Lead.

  Sending Mail USPS:
  Camper Name
  c/o Redwood Camp
  Box 413
  Mount Hermon, CA 95041

  If you send mail, we suggest mailing it on Monday or Tuesday of your camper's week. Late arriving mail will be returned to sender.

• Check Out the Photos Online!

  See the week as it progresses!

  Photographers usually have time to upload the day's pictures each evening. 

  Something to take note of: there are no cell phones allowed at camp. So, if your camper would like to take their own pictures, they will need to bring an actual camera to make that happen. 

  Redwood Camp Photos